Frequently Asked Questions (FAQ)

Pick-Up & Delivery Service

How does it work?
  • You place an order online, SMS, and call by phone.
  • We pick up your laundry at the designated time and return it wash dried and folded in 24-72 hrs.
How much does it cost?
  • $1.25 per lb. for most laundry
  • Minimum $30 (24 lbs) for Free Pickup Services
  • Our price list for Wash & Fold is based on exact weights (pounds). We can only determine the exact weight (pound) of your bag and consequently the total price of your order only after we pick up and weight your items on our scale at our location. Please Read our "Terms of Services" for more details.
Can I give you my detergent to use?
  • Yes, if you want us to use your detergent/fabric softener simply give it to our driver when he picks up your laundry. Please note that it is not necessary to supply detergent.
Do you separate whites from colors?
  • Yes. There is no charge for this service, it is done automatically.
Can you hang certain items to dry and not put them in the dryer?
  • Yes, as long as you identify which items you want to be hung to dry (ie. place these items in a separate bag with a note)
Can you pickup/drop off to my doorman?
  • Yes we can pickup from your doorman, just leave your laundry bag with your doorman and we'll pick it up. Please let the doorman know we are coming and leave a label or note with the bag to identify you. We can also drop off to your doorman, simply make your payment by credit card when we call to confirm your delivery and we can leave your laundry.
How do I pay?
  • You can pay our driver cash or credit card at the time of delivery with "SQUARE". you may pay by credit card over the phone when we call to confirm your delivery or You may pay by "SQUARE" Invoice by confirmation e-mail. We accept Visa, MasterCard, Discover and American Express.
Do you offer Dry Cleaning services?
  • Yes we do offer full dry cleaning services. Please note that dry cleaning orders require 2-4 business days turnaround. Click here to see a list of our prices!

Shirt Laundry Service

What is Shirt Laundry Service?
  • Shirt Laundry Service is simply called "Wash & Irone Service" for Business shirts, not for T-shirts. It is cheaper than Dry cleaning. 
How much does it cost?  
  • $2.25 per shirt. 
How long it take?
  • Please note that Shirt Laundry Service orders require 2-4 business days turnaround.
If my shirt has a tough stains, is Shirt Laundry Service best for a stain removal?
  • We can't guarantee all stains can be removed with our Shirt Laundry Service, but Dry cleaning Service is the best for removing tough stains. 

We Offer Free Pick-up and Delivery with Easy Online Access!

Call or Text to 347.927.9274(WASH)
Back to Top